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A Yonyx AGI interactive troubleshooting guide is configurable with a variety of devices and operating systems.

A Yonyx AGI interactive troubleshooting guide is configurable with a variety of devices and operating systems.

Many interactive troubleshooting guides do more harm than good. This is because their technology is not compatible with many computers and operating systems. This is mostly due to the style of technology and the cookies that these interactive troubleshooting guides operate off of. Many interactive troubleshooting guides come in the form of a pop-up window and feature bulky running scripts to make their content stimulating. Yonyx has developed cutting-edge catalogs that are capable of delivering a superior brand of interactive customer service while being able to function properly in a variety of environments. Here’s how:

Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting & how-to information for customer self-service
  • Embeddable In Any Web Page – A huge part of this as highlighted, is the ability to embed these interfaces in any webpage. This is exceptionally beneficial because this requires lower virtual memory.
  • Browser Support – Another highlighted feature is that these devices can be utilized by Chrome, Internet Explorer and Firefox. These guides are manufactured to coincide with these platforms, not combat them.
  • Scalable Elastic Design – A huge addition to the content, is its elastic ability. The design is able to flow with any application and as a result, performance is never hindered.

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