Category: Customer Self Service
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Ways to Please Your Customers
Be under no illusion that the business world is a walk in the park. Customers being the backbone of any business can be your greatest headache when it comes to pleasing them. There needs and demands can be ridiculous but they are still your customers. Here are tips to help you please them. Yonyx enables…
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How to Cultivate Customer Loyalty in Your Business
Customers are the foundation to any business. But the loyal customers are the ones that keep you active in business.business researchers’ show that up to 20% of any business income comes from loyal customers. This fact in mind it is important to cultivate customer loyalty, and this is just how. Talk to Them Communication is…
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Creating Positive Customer Experience in Your Business
Customer experience is a form of interaction between an organization and institute with its customers. Customer experience involves creating a more personal relationship with customers. Through this activity an organization is able to know what they should continue offering and what to discontinue. Therefore you can improve your customer experience by: Yonyx enables organizations to…
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The Best Three Ways to Manage Troublesome Customers
No matter how professional you handle your business never be under the illusion that you can satisfy all your customers. Troublesome customers can be your greatest and sometimes, your greatest nightmare. But this can be no more if you follow these three tips. Yonyx enables organizations to create multi-media flowcharts that replace the experience of…
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Customer Service For Dummies
Excellent customer service is key to not only just to have a successful business, but also providing an excellent customer experience, especially in the context of social CRM. In order to achieve the level of creative customer support though, you need to establish some consistency with all of your employees. After all, even if you…
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How to Improve and Teach Business Processes
If you become so used to how you do business, you may not think about what you’re doing when you’re doing it, as it becomes second nature to you. Business processes that you have internalized like this may be inefficient. You have to stop and think about what you’re doing so you can optimize your…
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How Can You Use Online Technology to Improve Your Service?
Do you know what customers think when you interact with them? When was the last time that you had to deal with a really difficult complaint from a customer? Have you told your best customers that you are thankful for their business lately? Successful businesses provide courteous social CRM, high quality customer service. If customers…
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Customer Loyalty Strategies That Work
Every business dreams of amassing a massive loyal customer base. However, the prospects of this happening are dimmed by the dwindling prospects caused by sickening competition in the market place. Any chance to therefore, hold on to what you have, if possible, help you get more customers should be welcome. The first thing you have…
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Building Effective Customer Loyalty Programs
One of the most rewarding things any business can do is convert their customers into loyal brand lieutenants. Loyal customers will always buy from you, and won’t be easily swayed by the competition. While some businesses run continuous campaigns or offer everyday discounts to keep their customers loyal, loyalty programs can help your organization keep…
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Deliverables Are Essential to Every Business Transaction
What’s a ‘deliverable?’ Everyone is familiar with them. Customers are given deliverables by the end of every business transaction. Some examples of deliverables include receipts for sales or delivery, warranties, sales coupons, and warranties. It’s any item or piece of an item that your customer should receive physically by the end of your service. Deliverables…