Category: Updates

  • How to locate placeholders in a form within a Decision Tree.

    Yonyx Authors can design interactive decision trees with forms (Yonyx Commands) embedded within guidance step nodes. Yonyx Commands can be customized to include various data capture elements in a form, like: Each data capture field listed above, in a form, is linked to a Yonyx Placeholder that stores the entered value. Authors often need to…

  • Expand Dynamic Call Script

    Every Yonyx interactive decision tree (also known as a Dynamic Call Script or a Yonyx Guide) consists of a network of guidance steps (referred to as “steps”) and user responses (referred to as “responses”). Each guidance step and its following user responses are together called a guidance family. When an Author starts editing a Yonyx…

  • Insert Step between a Response and Step

    Each interactive decision tree is an interconnection of guidance steps (step for short) and user responses (response for short). Yonyx platform provides a single click button for an Author to insert a step in an existing pathway. Each step may have multiple responses following it, while each response should connect to one guidance step. The…

  • Generate Response Nodes with AI Assist

    When creating interactive decision trees using the Yonyx Platform, Authors may sometimes struggle to anticipate all potential response nodes that should follow a guidance step. To address this challenge, Yonyx Map View offers an AI Assist feature that aids Authors in generating response nodes for a guidance step. This is achieved by analyzing the content…

  • Generative AI Assist for Call Scripts

    Yonyx decision tree maker platform includes built in Generative AI Assistant for Authors. If you can list points outlining what you wish to convey in a call script but need help with formulating the right language for your call script, or would like to infuse excitement, professionalism, or confidence into it, Yonyx AI Assist can…