Things You Need To Know About Yonyx’s AGI Solutions – Finale

by | May 11, 2014 | Automate Support, CRM, Customer Support, Knowledgebase

Finally, some more features to consider about Yonyx’s AGI platforms. Yes, they can dress up a landing page, give you a lightning fast search and even given multiple authors the opportunity to revise and produce the very best interactive customer service manual. There are many other features such as DNA, comprehensive API and map view for authors and users who need to visualize the non-linear information. Finally, the safety features and tech specifications:

Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting & how-to information for customer self-service 

1. Browser Support – Yonyx solutions can be utilized with Chrome, IE, Firefox and many other internet browsers.

Yonyx Author Guided Interactive (AGI) Self Service Platform in Cloud Services

Yonyx Author Guided Interactive (AGI) Self Service Platform in Cloud Services

2. HTTPS Security – Yonyx solutions enable safe browsing and feature HTTPS security. For those who are concerned about spyware and viruses, Yonyx has your back with this advanced form of browsing.

3. Mobile Compatible User Response Interface for Customers – Yonyx decision-tree driven guides and Help Desk Integrated Manuals can be accessed from a smartphone, tablet or laptop. All you need is a wireless connection and you are good to go.

4. Backups – Yonyx has backups upon backups built in to their various platforms to ensure no information is compromised or lost.

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Improve Customer Service using Decision Trees

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